- E: [email protected]
- Social Work Student
- Coventry University
KEN CHEGE
PROFILE SUMMARY
A dedicated International Relations graduate transitioning into social work, with demonstrated commitment to community welfare and individual support. Combines academic rigor with practical experience in healthcare, pharmaceutical sales, and community service, showing strong empathy, resilience, and cross-cultural communication skills. Seeking to leverage this background in MA Social Work to serve vulnerable populations and contribute to humanitarian protection efforts.
TECHNICAL SKILLS
- Project Management: Successfully completed the Project Management Professional Programme, where I learned motivational, adaptable, and strategic skills.
- Interpersonal Communication: Utilized, maintained, and created new relationships with doctors and customers to boost sales as a pharmaceutical sales representative.
- Policy and Advocacy Support: Ability to update the repository of policy documents, develop PowerPoint presentations and briefing documents, and support stakeholder engagement as an international relations student.
- Content Development: Drafted reports, briefs, factsheets, and other documents to the manager in pharmaceutical sales.
- Research, Writing, and Analytical Skills: Proven ability to deliver high quality outputs, communicate effectively in written forms, and conduct research and analysis on social protection topics.
- Safety Skills: Knowledge of fire safety and first aid procedures.
- Support Independence, Wellbeing and Facilitate Empowerment: Acquired through an aged care certificate.
Soft Skills
In addition to my technical skills, my power skills include collaborative leadership, empathy, communication, problem-solving, an innovative mindset, and for-purpose orientation.
WORK HISTORY
GENERICS AFRICA LTD
Aqua Office Suites, 5th floor, Murang’a Rd., Nairobi, Kenya Sales Manager: Anthony Nyoike on +254 704 555 666 February 2020 to June 2020 Pharmaceutical Sales Representative
- Increase uptake of the Kedley, Jamieson, and Cetaphil products through persuasive pitches, demonstrating my ability to promote lesser-known products effectively.
- Educate customers on the uses and side effects of the said products, such as how to properly take multivitamin supplements, leading to increased customer satisfaction and trust in our products.
- Draft reports, briefs, factsheets, and other documents to inform agile strategic decisions on market penetration and pricing, with a focus on results.
- Continually update product knowledge through workshops, showing adaptability to up-to-date information.
- Participate in regular team meetings, where each member shares their experiences, challenges, and solutions, to encourage a culture of teamwork and collective problem-solving.
- Collaborate with the team to brainstorm and implement strategies necessary for effective sales and promotion of products, working towards meeting sales targets.
- Establish and maintain customer relations through proactive engagement, leading to repeat customers and increased sales, showing my ability to build upon existing relationships.
IMPERIAL PALACE CHINESE AND MALAYSIAN RESTAURANT
2 High St. Bendigo VIC 3550, Australia Service Manager: Mrs. Pat on +61 5443 4329 December 2017 to September 2019 Kitchen Hand
- Lead staff training and process optimization in the kitchen, enhancing operational efficiency in the fast-paced restaurant.
- Promote inclusivity and respect in diverse settings, upholding rights, and responsibilities, showing my cultural sensitivity, which is crucial for capacity building.
- Efficiently work independently, prioritize tasks, and proactively identify, resolve, and implement enhancements to kitchen operations.
- Efficiently manage inventory and supplies to ensure the availability of all necessary ingredients and equipment, displaying my organizational skills.
- Work comfortably as part of a team towards shared goals and targets, demonstrating my teamwork skills.
- Demonstrate prominent level of self-confidence and flexibility, like assisting with waitstaff duties during peak times, to address staffing shortages.
- Adhere to legal and ethical considerations, including safe work practices, professionalism, and confidentiality, to skillfully manage risks and deliver value.
EDUCATION & PROFESSIONAL TRAINING
- Currently enrolled in a two-year French language learning program called Gymglish by Aimigo (Paris), started on 19 February 2024.
- Successfully completed the Project Management Professional Progamme from Strathmore Business School on 08/09/2023.
- Awarded a Bachelor of Arts in International Relations from the United States International University (USIU-Africa) on 16/04/2016.
- Completed Certificate III in Individual Support (Specializing in Ageing) from Inspire Education Australia on 19/06/2018.
REFERENCES
Josephine Nyaboke Arasa
- Associate Professor of Psychology
- Psychology Department Coordinator Program Review and Assessment
- School of Humanities & Social Sciences
- United States International University - Africa
- Tel: +254 730 116 643
- M: +254 714 453 135
- E: [email protected]
Peter Gathu Kahahia
- Management Consultant
- M: +254 722 383 718
- E: [email protected]